In the past nine months there has been an increase in the number of group-buying websites offering vouchers for anything from haircuts to hotels to beauty therapies. These sites offer a heavily discounted, service-orientated deal, usually for 24 hours, in a variety of cities around the country. But as a marketing tactic, while successful in some instances, the group-buying model is flawed in a number of ways, primarily because it often attracts the wrong kind of customer to a business.

Over the past month we’ve rolled out our Colmar Brunton nzgirl Women’s Tracker presentation to agencies and clients and one of the key discussions from the preso has been around Twitter. While the most commonly bandied-around, unlikely-to-be-grounded-in-fact number of participators in New Zealand is around nice percent I suspect the reality is much smaller.  And in an industry more likely to be exposed to new communication tools, I found only a very small number of people actively participating. In some agency meetings, often in a room of twenty media buyers, not one of them was tweeting.

Happy 100th birthday David Ogilvy. No doubt he’ll be smoking a pipe and spitting out acerbic one-liners wherever it is that admen go to play their harps. And if he were still alive he’d have hours of fun writing stabby, beautifully crafted columns to add to the traditional versus new media debate.

If there is one ‘new wave’ trend engaging retailers and businesses at the moment, it’s the burgeoning pool of knowledge, insight and digital tools that shoppers are now drawing on to shop smarter and save more. And while it’s often claimed New Zealand is 12 to 18 months behind global trends, it was staggering to learn at the recent eTail Conference in Palm Springs that retailers in the USA have more like a three to five year lead on their Kiwi counterparts.

While we obviously enjoy the fact that the marcomms community seems to like getting its fix of marketing, advertising and media news, views and hullaballoos on StopPress, we’re still dirty old traditionalists who like nothing more than sitting back with one of those old, supposedly antiquated paper-based things known as magazines. And there’s plenty of editorial goodness to soak up in the May/June edition of NZ Marketing, which is filled with what a host of Belgian experts have said is ‘Essential Marketing Intelligence’. As such, you can probably ask the boss to pay for a subscription, but to grease the wheels you can get 35 percent off the retail price (subscribe for one year here or two years here) if you sign up before Friday. Anyway, enough of the sales pitch. Here’s what you’ll find in the latest issue.

This is a synopsis of the advice I give all of my clients during our initial meeting and some of what I talk about when giving my painful lectures/presentations. It is the slow, patient, credible, organic and day-to-day way of maximising your results from social media and I have found these principles to be pretty solid over the four years I have been involved in this industry.

It’s about time we faced up to reality. We have a burgeoning digital signage industry in Australia and New Zealand that’s set to become part of a $2 billion global industry, but there are a great many confused brands and retailers. Recent Trans-Tasman research conducted by n.gage has uncovered 71 percent of brands and retailers are willing to look at digital signage models if they can understand the return on investment. However, a staggering 86 percent felt trans Tasman digital signage companies, on the whole, were not addressing digital signage from a holistic business viewpoint. So just how do we help these brands and retailers assess the role of digital signage at retail?

Winter is on the way and I find myself wondering about the media community’s craze with ‘premium content’ online. Industry executives are constantly debating the rate at which TV ad dollars will move to the web, but when it comes down to it, the advertising budgets can’t move in significant ways until the marketing and media communities fully understand and get what people are actually watching online. 

I once heard about a wine industry meltdown when New Zealand wine wasn’t on the menu for an Auckland-based Tourism New Zealand schmooze function. And good on the winemakers for kicking up a stink, I say. Yet who would do the same if the branding, media services, website or PR wasn’t run by Kiwis? Overlooking New Zealand talent for ‘experts from out of town’ is a hate-crime against the country and, in front-facing services such as marketing and communications, it’s just bloody stupid.

Tourism was the country’s biggest earner in 2010, just nudging ahead of dairy and putting $9.5 billion into the nation’s coffers. And while New Zealand has rarely had to deal with image crises in the past, the recent quake in Christchurch and the ensuing media coverage will have a detrimental effect on visitor numbers. But, for all those patriotic souls out there, there are ways you can help to get the visitors coming back.

The CEO looked worried. The share price is down another few cents. Where will it finish up? The revenue figures didn’t look too flash either. A report she received from Sales told her that they had lost 142 customers in the previous month and they gained only 98 new …