Author Ben Kepes

Air New Zealand’s rare loyalty miscue—UPDATED

I fly a lot. I fly a lot with Air New Zealand. It’s my favourite airline in the world and I consider myself an honorary Air New Zealander (the name that Air NZ uses for its employees). Everywhere I go I evangelise my airline (Air New Zealand is owned, in part, by the New Zealand taxpayer so it is, in effect, my airline). So, given all this, it’s a sad day when I’m forced to write a post bemoaning a move that New Zealand’s airline makes.