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Southern Cross Travel Insurance urges travellers not to leave their holiday to chance
Southern Cross Travel Insurance (SCTI) has launched an integrated campaign ‘Don’t leave it to chance’.
The campaign is built around the premise that when you travel, chances are you’ll have a great time. But there’s always a chance that something can go wrong.
Turn real claims data into storytelling
The campaign coincides with the release of SCTI’s annual Future of Travel report on how Australasians are travelling in a changing world, with cost of living and global events impacting behaviour.
The report reveals findings such as the huge 20% drop in Gen Z interest in working overseas, and travellers who now consider the United States top of their ‘less likely to visit’ list.
The creative challenge was to turn real claims data into storytelling that would be engaging for consumers.
SCTI 2025 claims data revealed that if Kiwis do make a claim in Indonesia, there’s a 38% chance it’ll be for gastro. For New Zealanders heading across the ditch, 33% of total claims in Australia were for baggage. And a whopping 40% of claims in Japan are skiing-related (for those who had ski cover on their policy).
From overlooked to essential
While the campaign brings chance to life, the consideration layer shows what happens when you don’t leave it to chance – replacing uncertainty with confidence through SCTI’s points of difference, including real care from real people, a quick and easy quote process and Canstar-awarded value.
The campaign uses dice as a central executional device to dramatise ‘chance’, illustrated with the things that can go right or wrong on holiday.
Jess Strange, chief customer officer at SCTI, says: “At SCTI we have a deep understanding of how Australians and New Zealanders travel. With data to show what goes wrong when they don’t protect themselves, we hope the campaign will help to move travel insurance from overlooked to essential, as well as demonstrating the care and comfort we provide our customers when they really need us.”
‘Don’t leave it to chance’ runs across social, digital, radio and OOH across Australia and New Zealand, including targeted airport ads.
