According to CAANZ, one of the big challenges facing the communications industry is the way it is sometimes perceived by clients—and society more broadly. So, in an effort to address this and show that it is in fact what chief executive Paul Head calls a reputable and professional industry that adds value to businesses, the communications industry will be governed by a formal set of rules after CAANZ introduced its new ‘Code of Ethics, Practices, and Obligations of CAANZ Members’.