There’s a lot going on in the world of social media. Each week new updates see the platforms change and communication habits follow suit. So how can marketers keep up? In a new series we talk to people in the industry about what the updates mean to marketers. First up is Wendy Thompson, founder and managing director of Socialites, on how Facebook is making it easier businesses to talk to their communities.
Facebook remains our dominant social network when it comes to user numbers and engagement, but it’s betting its future on an increasing array of options for users from what it’s brought into the stable and in-house development of standalone apps with mobile at their heart. And it touts itself as the logical partner as data-centric decisions become more central to personalised marketing off the desktop.