The ASA recently upheld a complaint against Ssangyong, which advertised an SUV as the “best value”. This was found to be misleading to consumers and showed little sense of social responsibility. In light of this finding, we take a look at where Ssangyong went wrong to see when advertisers can legally describe a product as ‘the best’.
It’s simply the best, or is it? The ASA schools SsangYong on the use of absolutes