Back in 2005, Cyber Monday kicked off the US and has become the biggest single online shopping day in the country (and possibly helped reduce the numbers of tramplings, brawls and taserings on Black Friday); in China, Singles Day is now the biggest online shopping day of the year worldwide; and a number of other countries have replicated these events. New Zealand has been a little late to this e-commerce party, but, following on from the success of its inaugural Click Madness event last year, The Warehouse Group is set to kick off another one on Friday 13 June.
Browsing: Mark Powell
The Warehouse has transformed its offering in recent times, allocating $430 million over five years to refit its stores, improve the customer experience, increase the number of staff on the floor, stock a better range of products and brands and communicate the offer more effectively with the market. That’s led to nine consecutive quarters of profit growth and an increase in sales to $1.55 billion. But while its regular customers were aware of all the improvements, those who had written it off years ago still had some engrained negative perceptions. So, with the help of DDB, it’s faced up to them with The Warehouse Challenge.