Foodstuffs has collaborated with one-to-one agency JustOne to launch a new loyalty programme exclusive to New World. In the past, the company has relied on the Fly Buys reward scheme to give its customers added incentive to shop at the store, but Foodstuffs group general marketing manager Steve Bayliss says that it was time to develop something discrete. And while this is a novel move for New World, it comes well after Countdown first launched its loyalty programme in 1994.
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New World launches loyalty programme, but Countdown has 20-year headstart