Browsing: Kate McHaffie

ASA lays down the social media law, stops short of Australia’s user generated content ruling—UPDATED

When the Australian Standards Bureau ruled that user generated content on Carlton United Breweries Facebook page could be classified as advertising and was therefore subject to the same criteria as any other ad, advertisers and advocates smacked their gobs and quivered in their boots because they felt on-the-fly moderation required to deal with comments was commercially impractical and would nullify the immediacy and openness that make social media so powerful. Now the Advertising Standards Authority in New Zealand has released its views on the matter, and while it doesn’t go quite as far as its neighbours, there are some interesting rulings that affect how brands interact with consumers online.