Browsing: JRA

News
#Winning
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Part 43 in a 198 part series about local humans and companies that have recently won something, including Omnigraphics, Brett Phibbs, Method Studios, 35 of the nation’s best workplaces and Urgent Couriers.

News
Kiwi consumers to businesses: “It’s not me, it’s you”
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Earlier this week, a customer service survey showed Kiwi consumers are voting with their feet when businesses don’t meet their expectations. And another customer service survey, the KiwiHost/JRA Customer Service Pulse, shows those expectations now involve organisations responding to their concerns much faster than they have in the past.