Listen to any social media evangelist yabber on for a few minutes and you’re likely to hear the words honesty, authenticity and openness mentioned. The thing many of them seem to overlook is the fact that as long as there is competition, many companies will presumably continue to be dishonest, fake and secretive. After all, it’s what business was originally founded on (oh, and greed). There are exceptions, of course, and, to be fair, the rise of social media has forced a number of previously PR-driven, corporate speaky companies to get real with their customers. Which is a very roundabout way of getting to Fisher & Paykel’s new campaign, Inside Stories, a feelgood marketing initiative that aims to show what really goes on behind the scenes with stories that are told through the eyes of its staff, rather than through its appliances.
Fisher & Paykel looks inside to showcase its innovative streak