Rapp’s Andy Bell argues that many organisations suffer from a version of global amnesia, which means that customers constantly have to re-tell the same stories.
Browsing: direct
Digital innovations might be proliferating and making communication easier, but Chemistry Interaction’s Joseph Silk argues that how we use these new tools will determine how successful they are in marketing.
The finalists of the NZ Direct Marketing Awards have been announced and perennial award-hoggers Colenso BBDO/Proximity are in the lead with 18 nods, followed by justONE/.99 with 16, FCB with ten, and Chemistry Interaction with eight.
While Facebook has largely taken over from postcards as the favoured means of making people jealous of your holiday, you can’t eat a humblebrag. Enter Cookie Time’s Postcard Cookies. Plus: more postcard-related innovation with New Zealand Post’s Ad Card.
Republik’s new campaign for Fuji Xerox New Zealand had it achieve the highest international sales figures at launch for the new Versant 2100 digital printing press. So how did the campaign engage the print industry?
Direct and digital agency Twenty already has a sizeable insurance client, and it’s added another after winning the Asteron Life account after a competitive pitch.
The finalists of the NZDM Awards have been announced, with Colenso BBDO/Proximity and justONE/.99 leading the field on 13 each and Loyalty NZ next on ten.
Affinity ID kicked off in 2008 when Geoff Cooper and Angela Day took the agency into private ownership from the Clemenger Group. It began life with 27 staff and has grown to almost 80 digital specialists across a range of disciplines. And it has added two more big names to its board and senior management team, with Nigel Tutt joining as group general manager and Roger Shepherd joining as an independent director.
Since Jess Hall joined Farmers in 2011, the scope and scale of its direct marketing campaigns has radically grown. Hall has grown with it. And the News Works Rookie marketer of the year wouldn’t have it any other way.
He’s an “integrated, digital and direct creative heavyweight” who’s renowned as one of the nicest guys in advertising and, after three years in New York, Wayne Pick is returning to New Zealand in the role of creative director at Colenso BBDO/Proximity Auckland.
Direct mail is undergoing something of a renaissance at the moment and was up 16 percent to $58 million in the latest ASA ad spend stats. And Orangebox, which has just celebrated its tenth anniversary, is happily riding that wave.
How do you showcase the power of a car without reverting to shots of driving on winding mountain roads? If you’re Ford and JWT, you create a very hot, limited edition chilli sauce and place the bottles in trendy Mexican restaurants, burger joints where car clubs meet up on cruise nights and food carts at motorsport tracks. PLUS: JWT celebrates its bumpat from Ford global.
Matt Westerman, resident digital engagement specialist at Ubiquity, looks at some of the burgeoning digital trends overseas and how they might impact on email marketing strategies in New Zealand.
Republik and Fuji Xerox brought a bit of creativity to the world of digital printing a couple of years back with its impressive Fujikistan campaign, which won a host of awards and helped sell plenty of colour presses. And the pair have continued that trend with an impressive aviation-themed campaign to launch its wide format range of digital printing presses.
Paper has had a pretty rough time of it recently, with big printing company closures, publishers haemorrhaging cash and direct mail struggling to get the same amount of attention that other ‘sexier’ channels like online or TV get, despite NZ Post’s recent study into its effectiveness. But advances in printing technology mean there are a number of creative possibilities now available, and a few recent Kiwi examples have caught our eye.
Changes to postal services—and NZ Post’s reluctance to budge on price—are pushing direct marketers down the digital path, says Ben Goodale.
It’s been a rough few years for New Zealand Post, with the decline in traditional mail leading to a number of restructures, the sale of assets and plenty of cost cutting. And there’s more change on the horizon, with comms manager John Tulloch saying there’s “a bit of a realignment going on” across various parts of the business at the moment, including the marketing team.
After an industry-wide review, The NZ Direct Marketing Awards had a big refresh this year, with a new name, a new judging process and a number of new categories and individual awards resulting in a 12 percent increase in the number of overall entries. And those entries have been whittled down to the finalist stage, with justONE leading on 16, DraftFCB on 12, Colenso BBDO on eight, Loyalty NZ on six, Affinity ID, Federation Rapp Tribal on five, and Twenty and ANZ/National on four.
One fairly accurate definition of a brand is the sum of all conversations it has with its customers, from the advertising to the call centre and everything in between. And Chemistry, a new agency launched by Joseph Silk from Silk Communications, Andrew Mitchell from Magnet Customer Attraction and Mike Larmer, formerly head of marketing at Mercury Energy and before that managing director of Whybin\TBWA’s direct and digital arm Tequila, thinks there’s a gap in the landscape for an agency that understands the confluence of creativity and technology and can help clients take customer experience marketing to the next level.
In response to an article in yesterday’s Herald based around the fact that New Zealanders have little idea about how their personal information is collected and sold by ‘data brokers’, the Marketing Association’s chief executive Sue McCarty outlines the ways the local marketing community is balancing the protection of consumers’ rights with the right of marketers to add to their business’s success.
A lot of effort has gone into rehashing the RSVP & Nexus Awards. New categories have been added, judging has been tweaked, the entry process has been simplified and the whole shebang has been renamed as the New Zealand Direct Marketing Awards. And, appropriately, those responsible for the changes have attempted to draw attention to them—and show that ‘blood has been spilt’ to reach a consensus—with a nice direct campaign that included packs of fake blood. But when we opened our package this morning we couldn’t help but chortle at the irony of a direct marketing campaign promoting the new Direct Marketing Awards that was addressed to someone else.
Subcard, the customer loyalty programme of Subway in New Zealand, is one of the most progressive loyalty schemes in the country. And, as it turns out, it’s also one of the most progressive loyalty schemes in the world, because it has been named as a winner of the third annual Colloquy Loyalty Awards, an event presented by LoyaltyOne and Visa in the United States to honour groundbreaking innovations in loyalty.
The RSVP & Nexus Awards have been rewarding insight-driven marketing for 26 years, but after an industry-wide review headed up by Ben Goodale, managing director of justONE and chairman of the Marketing Association’s Agencies’ Council, there have been some big changes this year, with a whole new structure and a new name: the New Zealand Direct Marketing Awards.