For the most part, recruiters serve as the link between the skills employers want and the capabilities employees have. At its simplest, this implies that a clearly defined role necessitates an employee with a very specific skill set. However, when it comes to digital roles, specificity is exactly what’s absent. These roles are constantly evolving, meaning that employers sometimes don’t even know exactly what they should be looking for. And to overcome this problem, the Digital Store founder and consultant Louise Lawton believes that agencies should turn to recruiters who specialise in digital recruitment.