Who we are
We're a creative agency with the customer at our core.
We've been close to customers since our very beginning, with our history in retail and in- store, but now our art of persuasion has become much more scientific.
Today we can truly understand customers. Who they are, what they do, where they do it and why. And with that information we can really start to connect.
Whether it's to endear, excite, provoke or persuade them, we bring together the science of customer insight with the magic of creativity. That could be an in-store promotion. A print ad. A new product. A piece of software. Or a nice bit of story-telling.
Everything we do is designed to effectively connect with the customer and get results.
This is a senior operational role working across our rapidly growing agency 99. You will be responsible for the implementation, support and iterative improvement of how we work with customers, working across three priority areas:
Quality of Product
Process Efficiency, Production Integration and Staff Utilisation
Growth and Revenue Entrapment
You will bring with you relevant experience in an Operations role or transferable skills within a similar position. Knowledge of and experience in industry standard operating systems, software and hardware is important.
The right attitude and nature is essential and you will be someone who is diplomatic, fair but firm, and have a love of unleashing the potential of people to be their best. You will be working in a fast-paced and energetic environment, so you will hold resilience and have the ability to think on your feet.
Skills and Experience required
·Line management of the Delivery Management Team comprising Traffic and Delivery managers across specific accounts and general agency resources.
·Support and help grow the agency's delivery capabilities.
·Help develop a world-class delivery team that pushes the technical and creative/quality boundaries.
·Co-develop and deliver a plan for the evolution of the role of Project Management, Production & Producer teams.
·Maintain an ongoing culture of quality.
·Work with teams to develop workflow processes to achieve ongoing efficiencies for each area.
·Impose relevant processes on other departments and any direct clients to ensure workflow and profitability are maintained.
·Manage collaborative relationships between external suppliers with all Producers.
·Ensure all Producers, Studio, Photography, Retouching and Motion Graphics personnel have access to required training, and have the right mix of skills and training to deliver on their roles.
·Be a gatekeeper for the profitability of the delivery team.
·Analyse and improve production client profitability.
·Investment recommendations, business plans for growth, upgrades and the ongoing development of the delivery team.
·In consultation, ensure any third-party contracts and any partnership agreements as they relate to delivery are equitable for both parties and mutually beneficial.
Why work with us
We are part of the Clemenger Group, New Zealand's largest and most successful group of advertising communications companies with eight agencies in NZ and 16 in Australia. In turn, the Clemenger Group is part of the creatively awarded global BBDO network.
This means, when you join us, you will be part of a highly regarded global network but working for a 100% locally managed Goup that truly values its employees by promoting an inclusive workplace where diversity is embraced. We offer lots of good things from development opportunities and the chance to learn from people at the top of their game, to a staff share scheme, enhanced parental leave payments, discounted health insurance, the ability to work flexibly, an employee assistance programme, massages and cool offices in great locations.
How to apply
If this sounds like you, and you have the legal right to work in New Zealand, please click below to apply.
Please note: Direct applications will not be considered.
The Clemenger Group Supports an inclusive workplace and welcomes applicants from diverse backgrounds.
Ben, your inspiration is worthy of the leadership position you have already been recognised for. As an [old-ish] person I wholeheartedly endorse your ambition and add this observation: - Kiwis are often too fearful of 'what-others-think-of-me' - Tall Poppy syndrome ...
The saddest thing about this post, is a reminder of how sh$t this industry is. A brand puts out an RFI to the industry, which you would guess anyone non-conflicted would have responded to? A local agency (yep, owned by ...
Ok... Can you actually help with this recurring for months now issue that is sooooooooooooooooooooooooo frustrating? I have mac laptop and iphone and ipad. Google authentication keeps saying the same message EVERY time I try to authenticate (to sync Google ...
What about the kiwi employees of who worked hard on the pitch for and will benefit from the BBDO win? https://media0.giphy.com/media/etUF7IcX4Lxs3KCSEH/giphy.gif
It's not uncommon for Kiwibank to use organisations outside of New Zealand. I understand they were using a South African organisation on their failed SAP project. Seems odd for a purpose driven organisation to not "live their brand".
Use the ICG Media network of magazines, blogs, newsletters, video and content creation services to reach the new New Zealand.
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Contact Vernene Medcalf
Who's it for: NZTA by Clemenger BBDO
Why we like it: This campaign is jarring. The woman in this spot is no actor, her name is Ashleigh and she lost her cousin to drug driving. Every (wo)man and their dog know the dangers of drunk driving in New Zealand, but driving while under the influence of drugs is often overlooked. The campaign is linked to Facebook and Instagram pages where people can share their own experiences on the issue – in a bid to make sure no more people die from drug driving in New Zealand.
Who's it for: Air New Zealand
Why we like it: Air New Zealand is doing what Air New Zealand does, teasing us with something important relating to itself and the All Blacks, launching on 1 August. One cheerful YouTube commenter suggested this series is preempting the release of a new safety video. Please, dear god no. Not another All Blacks safety video. We already had to endure the Men In Black tribute piece that was confusing on many many levels, not least because at the time it was released, the most recent Men In Black film release was three years previous. Also, as someone who has never seen a single film in the franchise, the talking dog was a confusing addition to an airline safety video. And do we dare mention the curse of that video, that its star rapper Israel Dagg wasn't even called up to the world cup team... it's all just too much to process on a Tuesday.
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