Consumer Engagement Manager

  • Auckland

Our client is recognised as one of New Zealand’s most successful professional services organisation, working with many of our countries largest companies to bring them closer to their customers, delivering end-to-end customer transformation programmes.

This role is for a consumer engagement manager to join their team. In this client facing role you will help companies understand how to drive the most value out of marketing automation, define the customer journey and to better understand and leverage customers’ data.

This role works closely with the functional consultants and solution architects to achieve and deliver the technology outcomes. You will understand the impact that technology has on changing customer engagement and the role data plays in ensuring that all customer engagement and interactions are relevant and timely.

This is a broad and varied role – part account manager, part marketing specialist, part team manager with responsibilities including oversight for a couple of accounts and customer relationships, providing marketing expertise to support the engagement and guide the customer and the team, designing solutions to meet customer business requirements, goals and their visions, the engagement and guide the customer and the team, designing solutions to meet customer business requirements, goals and their visions, and overseeing project delivery.

Curiosity, passion for learning, and a desire for collaboration will ensure long term success in this role– send your CV to Ginnaya Turner, email Ginnaya@thecreativestore.co.nz, or call The Creative Store on (09) 365 1077 for more details.

Visit The Creative Store website www.thecreativestore.co.nz to view all our jobs online.

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