Client Manager

  • Auckland

About us:

The Big Idea is NZ’s online arts hub. We provide daily stories, the latest jobs, opportunities and events, as well as ideas and inspiration from across the creative industries to help individuals and organisations create their own success.

What will you be doing?

We are looking for a Client Manager who will be responsible for sourcing and developing new business opportunities within the arts sector. With a heavy focus on relationship building, you will also manage existing clients and implement strategies to leverage these relationships.

Working closely with our tight-knit team, you will identify opportunities for sales, chasing both warm and cold leads. You will also create and tailor packages and campaigns specifically for clients with our three main products:

- Job and event listings
- Sponsored content
- Display advertising

You will also be managing our advertising inbox and responding to basic support queries from clients.

Who are we looking for?

To be successful in this position, you will have a strong background in sales, ideally at a B2B level. You will be self-motivated, have excellent negotiation skills, and have strong written, phone and face-to-face communication skills. You will be results-driven and innovative, always thinking of new ways to create and sell packages and seeking out sales opportunities.

Your knowledge of how to gauge the value of an opportunity and develop the best fit implementation plan will be critical to your success.

An interest in the arts is a must, and existing knowledge of the arts sector would also be a huge advantage.

The details:

This role is ideal for someone wanting to work freelance part-time hours i.e. 10-20 hours per week.
You can work from home, and earn a commission as well as an hourly rate. We are a small and enthusiastic team working remotely from across Aotearoa, using online tools to work together.

You will be given training on the following: Drupal, Double Click for Publishers, Google Mail, Google Docs, Asana, Zoom, CRM, MailChimp and Sprout Social.

You must be willing to travel to Auckland to attend meetings.

How to apply:

Please apply with your cover letter and CV to The successful applicant will start immediately.

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