Insurance advertising is known for watching as disaster strikes, leaving those in the audience without protection feeling guilty. But in a new approach, AA Insurance and DDB have left audiences feeling hungry and mushy.
Marketing, advertising & media intelligence
Following a creative review that commenced late last year, AA Insurance has parted ways with Special Group and appointed DDB as its new creative agency. But it isn't all bad news for Special Group, with the agency picking up the cross-Tasman Bell Tea account.
AA Insurance, which has been with Special Group for around three and a half years, has put the business up for pitch, with the incumbent, DDB and one other agency thought to be among the contenders. PLUS: More AA business for Rainger & Rolfe.
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AA Insurance and Special Group took the opportunity to remind the nation about the positive aspects of insurance with the launch of its big 90 second brand ad a few weeks back. And now it's following that up with a series of 30 and 15 second product ads—once again nicely crafted by Special Problems—and an attention-grabbing outdoor campaign that aims to communicate the new 'Let's get things sorted' positioning and showcase the various facets of the business, from tailored car insurance to personal case managers.
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Insurance is usually a very low involvement category; a grudge purchase if ever there was one (although it's become a very high-involvement category for some in Christchurch, and not in a good way). As a result, the service it offers is often taken for granted until it's needed. So, perhaps rather bravely given the current feelings towards the industry, AA Insurance has decided it's time to promote the positives of its business with a big multi-media campaign by its new agency Special Group that spans TV, digital, DR, outdoor and radio.
AA Insurance has said adios to Ogilvy and appointed Special Group and direct and digital specialists Twenty following a competitive RFP and a rigorous two month pitch process.