Strategic Change Communications Manager - ASB Data & Insights

  • Auckland - Auckland City

At ASB our vision is "Unbeatable team, Unbeatable Customer Experience". We believe we have the best team in New Zealand financial services, delivering the best customer experiences. Our Strategic Data & Insights team is responsible for the bank-wide strategy to build the bank's insights capability by unleashing the power from data and analytics to create outstanding outcomes for our customers. Reporting to the Head of Strategic Change, this role will take the lead in developing and delivering communication strategies and initiatives to support this transformational change.

What will you do?

Specific responsibilities include:
•Drive cultural and capability change - Help shape and drive transformational change across the bank through communications to ensure ASB achieves its strategic goals.
•Communications strategy, planning and delivery - create a multi-channel internal communications programme that engages and influences conversations to ultimately create outstanding outcomes for our customers.
•Storytelling with data - Work with the Strategic Analytics team and the Data Visualisation Designer to deliver compelling stories from data that help close the gap between insights and action.
•Stakeholder management and engagement - Influence the bank's leaders and decision makers to understand, buy into, and champion the utilisiation of data and insights.
•Create excitement around the possibilities of change - take audiences on the change journey - inspire, build engagement and open the organisation's eyes to what's possible with data and insights, through innovative communications.

Who will be successful?

The successful candidate will be able to demonstrate:
•Strong communications strategy and execution experience across multiple channels
•Proven experience within complex, change-driven organisations and involvement in leading change through communication
•Exceptional written communications skills, with the proven ability to put together top notch presentations to executive level
•Strong influencing and relationship building skills, with the ability to constructively challenge thinking to encourage innovation and transformation
•A natural ability to manage competing priorities, multi-task in a fast paced environment, all while remaining calm and delivering under pressure
•Relevant communications and/or change management qualifications
•An interest and/or affiliation with data and insights, understanding the possibilities they present to differientiate organisations and create value for customers.

How to apply?

To join the evolution, submit your ONLINE APPLICATION today at the ASB careers site

Here at ASB we embrace diversity and inclusion, support flexible working and enable people to bring their whole selves to work.

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