Sr. Client Service Executive, Consumer Insights

  • Takapuna - Takapuna Beach

Nielsen is a leading global provider of insights – we understand what makes people tick, what’s behind successful brands and products, how the experiences people have impact their lives in positive and negative ways. At Nielsen you will have the opportunity to influence the products and services people use and the experiences they have; helping our clients to get to know their customers in a way that no other company can.

THE JOB BRIEF
We are seeking a successful candidate to join our high-performance Consumer Insights team – specialising in Quantitative research. Based by the beach in Takapuna, you will gain invaluable experience working alongside senior mentors to provide insights for clients across commercial, government and not-for- profit organisations.

We’re after a team player who is interested in what makes people tick, in learning to ask the question behind the question and to have a love of insights that will help shape great marketing initiatives, customer experiences and business innovation. You will also need to be onto it, organised, be technologically smart and have a very keen eye for detail. This is a role for a researcher with at least three years of post- graduate experience, gained client or agency side.

This is a varied role where you will have the opportunity to work with a broad range of industries and clients. You will be exposed to both traditional and leading edge research methodology. You will get involved in all aspects of the research process, from client servicing, solution and survey design, to project planning, management and delivery. You will have an analytical and creative approach that helps you mine for insight nuggets that will make a difference to our clients. This is a real opportunity to take on client responsibility and develop your career as a great researcher.

WHAT’S ON OFFER
Working for Nielsen means you have all the benefits of working for a local company, as well as the opportunities and structure of a National and Global business. As a leader in marketing and media information, we are one of the most trusted sources of business and consumer intelligence for the world's top brands. We succeed as a company because we invest in our products, our people, and the communities in which we live and work.

By fostering an environment of creativity, open-mindedness, and fresh thinking from diverse perspectives, Nielsen shapes future business leaders through exceptional training, development, and mentoring programmes. What are you waiting for? Think bigger with Nielsen today.

DESIRED SKILLS AND EXPERIENCE
• You will be passionate about developing your career in research and to help make a difference for our clients.
• You will have an outstanding service ethos and go the extra mile for your clients
• Besides being highly numerate, you should also be meticulous and highly inquisitive.
• You will be able to pick up new systems and concepts quickly and have a desire and enthusiasm to learn.
• Strong verbal and written communication skills are essential, coupled with drive and initiative.
• An ability to manage multiple deadlines, and keep people informed along the way is critical.
• While we are open to the type of degree you have attained, marketing or business qualifications are an advantage.
• Experience in the industry and strong ability using analysis tools and software is highly desirable.

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