We are trailblazers, innovators, free thinkers. But most of all, we are connectors. Adshel connects brands to people by using the power of emotion, interactive content and the environment around us. We live and breathe our purpose 'to create the smartest connections for communities' day in and day out in everything we do.
We are currently recruiting a workforce planner to join our Auckland Operations team. The role is fundamental to the coordination and issuing of all work to the field for completion by the Operations Services Team. This will be done in collaboration with the Operations team to ensure resourcing is maximized and efficiencies are achieved whilst also ensuring SLA' s are accomplished.
You will act as a gate keeper to all work and instructions being issued to the Field Operatives working closely with the Operations team including the Operations Services Team and Contractors along with other key internal stakeholders You will be working during a period of system transformation, so experience with work planning tools would be advantageous..
What you do day to day….
• Issue and manage all jobs to the fiend Operatives and warehouse for action and completion in an effective and efficient manner.
• Ensure all work is completed in accordance with key Service Level Agreement's required for the site at which the works pertain.
• Manage work during staff absenteeism by ensuring it is reallocated for completion by other team members or accommodated by the Operative upon their return to work.
• Establish the day's work and run sequence for the Operations Team to ensure the most efficient route is undertaken with a focus on reducing travel time.
• Proactively generate a suite of reports and dashboards for the Team Leaders. Operations Manager. Operations Business Analysis and National Operations Manager which provide insight into but not limited to. Work in Progress. Individual Staff activity and average time to task.
• Collaborate with the Operations Team to identify and provide feedback on Field Operative training requirements and gap analysis based on skills required in the field to improve efficiency.
• Collaborate with the Team Leaders on resourcing requirements and the reallocation of Operatives depending on business needs.
• Well-developed process methodologies, experience in the local market
• Communication methodologies
• Ability to work effectively as part of a team
• Ability to adapt and change to meet business needs and internal customer demands
• Ability to create. set up and document filing structure for all technical documentation
• Excellent written, verbal communication and organisational skills
• High level computer skills including the Office 365 suite
• Ability to develop good rapport with internal and external customers
• Ability to convert information into presentable format to be communicated internally or externally
• A sound understanding of government policies and planning requirements
• Operational focus with a track record of success
If you think this is the role you've been waiting for then don't delay and apply now! Don't forget to include your cover letter along with your CV outlining why you are made for this role, and why you really want to work at Adshel. If you need more information about Adshel or this role, please contact Emma on +612 84257225. Recruiters need not apply, Adshel is only accepting direct applications and have not engaged the assistance of an agency to assist in the recruitment process. If you are unsure of the status of your application please let us know.
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